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Privacy Policy

Last Updated: December 02, 2025

Welcome to HazardLens

At Adaptive Edge Technologies ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your information when you use HazardLens.io ("HazardLens" or "the Service"), our AI-powered machine risk assessment platform.

We’ve written this policy in plain language to help you understand what happens to your data. If you have any questions, contact us at admin@adaptiveedgetech.com.

What Information We Collect

Information You Provide Directly

Account Information

  • Your name and email address when creating an account
  • Your company name and industry
  • Your job title and department
  • Billing information (handled by our secure payment providers)
  • Your preferred language and regional settings

Assessment Data

  • Photos of machinery and equipment you upload
  • Text descriptions of machines and their environments
  • Risk assessment parameters you input
  • Any safety requirements or internal guidelines you specify
  • Comments and notes you add to assessments

Communication Data

  • Support messages you send us
  • Feedback and feature suggestions
  • Survey responses (optional)

Information Collected Automatically

Usage Information

  • Features you use and their frequency
  • Assessment creation and modification timestamps
  • Performance metrics (processing times, errors)
  • Your interaction with AI-generated suggestions

Technical Information

  • Your IP address and approximate region
  • Browser type and version
  • Operating system and device type
  • Screen resolution and display settings
  • Date and time of visits
  • Pages viewed and time spent

Cookies and Similar Technologies

We use cookies to keep you logged in, remember preferences, understand usage, and improve performance. You can manage cookies through your browser, but disabling them may limit some functionality.

How We Use Your Information

To Provide Our Service

  • Create and manage your account
  • Process images and text through our AI system
  • Generate and save risk assessments
  • Provide customer support
  • Process payments and manage subscriptions

To Improve HazardLens

  • Analyze usage patterns to enhance AI results
  • Develop new features
  • Fix bugs and improve stability
  • Ensure assessments remain useful and accurate

To Communicate With You

  • Send service updates and security alerts
  • Respond to support requests
  • Share product tips (with your permission)
  • Send marketing communications (optional)
  • Request optional feedback

For Legal and Safety Reasons

  • Comply with legal obligations
  • Protect our platform and users
  • Prevent fraud and abuse
  • Defend our rights

How We Share Your Information

With Your Consent

We share information only when you request it, such as exporting reports or using integrations.

With Service Providers

We use trusted service partners for:

  • Cloud hosting
  • Payment processing
  • Analytics
  • Customer support tools
  • Email delivery

All providers must safeguard your data and use it only as instructed.

For Legal Reasons

We may disclose information to comply with laws, protect our rights, or respond to lawful requests.

Business Transfers

If we undergo a merger or acquisition, your information may be transferred. We’ll notify you beforehand.

Your Privacy Rights

All Users

  • Access your data
  • Correct inaccurate information
  • Delete your account
  • Export your data
  • Opt out of marketing

European Users (GDPR)

  • Restrict certain processing
  • Object to processing based on legitimate interests
  • Withdraw consent at any time
  • File a complaint with your data authority

California Users (CCPA)

  • Know what data we collect and share
  • Request deletion (with exceptions)
  • Opt out of data “selling” (we don’t sell data)
  • Protection from discrimination for exercising rights

Data Security

We implement strong technical and organizational safeguards to protect your data. This includes encrypted connections (TLS/SSL), secure hosting infrastructure, restricted internal access, regular security reviews, and established incident-response procedures.

While we work hard to safeguard your information, no system is immune from risk. Please protect your account with strong credentials.

Data Retention

Active Accounts

  • Account information is retained while your account is active
  • Assessment data is retained based on your subscription plan
  • Usage logs are retained for up to 24 months

After Account Deletion

  • Most personal data is deleted within 30 days
  • Some data may be retained if legally required
  • Anonymized data may be retained to improve the Service

International Data Transfers

We operate globally, which may involve secure data transfers across borders.

European Users

Where required, we use Standard Contractual Clauses or other lawful mechanisms to safeguard transfers.

Data Storage Locations

  • European Union / EEA

Children’s Privacy

HazardLens is designed for professional use. We do not knowingly collect data from individuals under 16. If we become aware of such collection, we will delete the data promptly.

AI and Automated Processing

How It Works

  • Our AI analyzes images and text you upload
  • It identifies potential hazards based on trained models
  • It generates suggestions for risk parameters and mitigations

Your Control

  • You review and edit all AI-generated content
  • You make final decisions for all assessments
  • No automated decisions are made that legally affect you

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest changes. Significant updates will be communicated through email or in-app notifications.

Contact Us

If you have questions or requests regarding your privacy, contact us:

Data Protection Officer
Adaptive Edge Technologies AS, Norway
Email: admin@adaptiveedgetech.com

European users may also contact their local data protection authority.

Legal Basis for Processing (GDPR)

Contract

We process data necessary to provide the Service you requested.

Legitimate Interests

  • Improving the Service
  • Ensuring security and fraud prevention
  • Providing customer support

Consent

Marketing and certain optional features are processed with your consent.

Legal Obligations

We process data when required by law or regulatory requirements.

Thank you for trusting HazardLens with your data.